Ugens Toussaint

Director of IT and Marketing

Personal Statement: I’m a creative and innovative professional who brings ideas to life with passion and energy. My dedication is fueled by my love for creating captivating and effective collateral that supports marketing, organizational, and company-wide initiatives and campaigns. With over 12 years of experience in graphic design, web design, and local marketing, I constantly seek new training and continued education to perfect my craft. I am well-versed in digital, print, paid, email, radio, TV, and mobile marketing.

From my experience, I know customers love falling in love with brands, and I enjoy creating content that makes it easy for them to do so. I excel at translating marketing concepts into stories, ideas, and activations that connect with consumers on a deeper level. Each day, I strive to be better, do better, and achieve greater things in my profession.

My Responsibilities

• I oversee IT strategy, digital infrastructure, and system reliability across websites, email platforms, domains, and internal tools
• I manage website architecture, hosting, DNS, and platform performance to ensure security, scalability, and uptime
• I lead digital marketing initiatives including email campaigns, newsletters, landing pages, and audience engagement efforts
• I manage our marketing technology stack, including email automation, analytics, reporting, and deliverability
• I serve as the bridge between leadership, vendors, developers, and marketing partners, translating business goals into clear technical and creative execution
• I establish standards for data integrity, access controls, permissions, and operational workflows
• I support executive communications and branded digital assets to maintain consistency and professionalism
• I troubleshoot and resolve IT and platform issues that impact internal teams, partners, and external communications